Online shop terms and conditions. militu.pl
The terms and conditions used herein mean:
- Client – A natural person, legal person or organizational unit that is not a legal person, whose specific provisions confer legal capacity which makes orders within the shop;
- Civil Code – Law of 23 April 1964 (OJ No 16, item 93, as amended);
- Consumer – A customer who is a natural person with the seller of a legal activity not directly connected with his or her business or profession;
- Terms and Conditions – these terms and conditions of providing services electronically through the online store www.militu.pl
- Online Store -online service available at www.mili-tu.pl, through which the customer may place orders in particular;
- Seller – operator of the online shop-Magdalena Rutkowska, established in business under MR Fashion Magdalena Rutkowska, Address: ul. Alternatywy 5 Lok. 77, 02-775 Warsaw, entered in the central Register and information on economic activity, VAT number: 8222138476, REGON number: 368603762;
- Merchandise – products presented in the estore;
- Sales Agreement – a contract for the sale of goods within the meaning of the Civil Code, concluded between the seller and the customer using the shop’s website;
- The Act on Consumer Rights – Act of 30 May 2014 On consumer Rights (Journal of Laws of 2014, item 827, as amended);
- Act on the provision of Electronic Services – Act of 18 July 2002 The provision of services by electronic means (OJ No 144, item 1204, as amended);
- Order – A statement of the client’s will, aiming directly at the conclusion of the contract of sale, specifying in particular the type and quantity of goods.
2.1. These regulations set out the terms and conditions for the provision of electronic services and the sale of goods by the seller through the online store located at: www.mili-tu.pl
2.2. These regulations shall specify in particular:
1) Rules for the registration and use of the account in the online store;
2) conditions and rules for the electronic reservation of products available through the online store;
3) conditions and rules for the electronic submission of orders in the framework of the online store;
4) Rules for the conclusion of sales contracts with the use of services provided by the online store.
2.3. To ensure the proper and uninterrupted use of the shop and the services provided through it, the customer’s device shall meet the following minimum technical requirements:
1) have a connection to the Internet to provide data transmission;
2) have a Web browser, ie. Software used to view content available on the Internet;
3) have an active e-mail account.
2.4. In order to read the e-mail correspondence and the annexes thereto, it is necessary to have:
1) In the case of mail correspondence-active e-mail account;
(2) In the case of attachments, including in particular text files, computer software supporting files of a given type, in particular. pdf,. doc.,. docx.,. txt,. jpg etc.
2.5. In order to use the online shop, the client should obtain access to a computer station or an end device with Internet access.
2.6. In accordance with applicable law, the Seller reserves the right to restrict the provision of services through the online store to persons under 18 years of age. In this case, potential customers will be notified of this.
2.7. Customers can access these terms and conditions at any time via the link on the store’s home page, and download and print the information.
2.8. The information on the goods given on the store’s websites, in particular their descriptions, technical and utility parameters and prices, constitute an invitation to enter into a contract within the meaning of article 3. 71 Of the Civil Code.
III. Online Store usage rules
3.1. The customer shall be able to register with the online shop prior to the commencement of use.
3.2. Registration is done by filling in and accepting the registration form available on the store’s website.
3.3. The condition for registration is to agree to the terms and conditions and to provide the personal data marked as mandatory.
3.4. The seller may deprive the customer of the right to use the online shop, as well as may restrict his access to some or all of the store’s resources, with immediate effect, in case of violation by the customer of the terms and in particular when Client:
1) submitted, during registration in the online store, false, inaccurate or outdated, misleading or infringing rights of third parties;
2) has committed a breach of the personal rights of third parties, in particular the personal rights of other store customers, through the online store;
3) engage in any other conduct that the seller deems to be inconsistent with applicable law or the general Internet usage rules or affecting the seller’s good name.
3.5. A person who has been deprived of the right to use the online store may not re-register without the seller’s prior consent.
3.6. In order to ensure the security of message and data transmission in connection with the services provided within the framework of the website, the online store shall take technical and organisational measures appropriate to the degree of security risks of the services provided, In particular measures to prevent persons from acquiring and modifying personal data transmitted on the Internet.
3.7. The client is obliged in particular to:
1) not to provide or transmit any content prohibited by law, eg. Content that promotes violence, is defamatory, or violates the personal and other rights of third parties;
2) Use the online store in a manner not interfering with its functioning, in particular by the use of certain software or devices;
3) not to take action such as: routing or posting of unsolicited commercial information in the online store (spam);
4) Use the online shop in a way that is not intrusive to other customers;
5) Use any Content posted in the online store only for the purposes of your own personal use;
6) Use the online shop in accordance with the regulations in force in the territory of the Republic of Poland, the provisions of the terms and conditions, as well as general rules of use of the Internet.
IV. Procedure for concluding a contract of sale
4.1. In order to conclude a sales agreement via the online shop you must enter the website www.militu.pl, make a selection of the goods based on its availability, and then take further technical steps based on the displayed Messages and information available on the store’s website.
4.2. The selection of the goods ordered by the customer is made by adding them to the cart.
4.3. When placing an order-the customer has the possibility to modify the entered data until pressing the button “order with the obligation to pay”. To this end, the client should follow the displayed messages and information available on the store’s website.
4.4. After the customer uses the online store to provide all necessary information, a summary of the order will be displayed. The summary of the order will include information on:
1) The subject of the contract;
2) the unit and total price of the ordered products or services, including delivery costs;
3) The selected payment method;
4) the selected delivery method;
5) Delivery time.
4.5. In order to send an order you must accept the contents of the terms and conditions, provide the personal data marked as mandatory and press the button “order with the obligation to pay”.
4.6. The customer sending the order constitutes a declaration of intent to conclude with the online store seller available at www. mili-tu.pl The contract of sale in accordance with the rules of Procedure.
4.7. After placing the order, the customer receives an email containing the final confirmation of all relevant items of the order.
4.8. The contract of sale shall be treated as concluded with the moment when the customer receives the e-mail referred to in point. 4.7.
4.9. The contract of sale is concluded in English.
4.10. Fixation, security, disclosure and confirmation to the customer of the relevant provisions of the contract for the sale of goods shall be effected by sending the customer to the e-mail address provided and by attaching to the consignment containing the goods: Order confirmation, contract specifications, proof of purchase or VAT invoice.
5.1. The delivery of the goods takes place at the address indicated by the customer when placing the order.
5.2. The goods ordered are delivered:
1) through a courier company;
2) through the Polish post;
3) through Paczkomaty inpost
5.3. The delivery costs will be indicated to the customer at the time of placing the order.
VI. Prices and Payment methods
6.1. The prices of the goods are served in Polish zlotys and contain all ingredients including VAT. The price quoted in the goods does not include the cost of delivery.
6.2. The customer has the option of paying the price for the goods in the following way:
1) A traditional bank transfer to a bank account number which will be indicated in an e-mail containing the final confirmation of all relevant elements of the contract;
2) by means of electronic payment systems, in particular such as: Przelewy24, PayPal, etc.;
6.3. Customer paying the price as specified in point. 6.2. Paragraph. 1 You must provide your name or business name and your order number.
6.4. The customer who is interested in receiving the VAT invoice should provide the data necessary for its issuance.
VII. Right of withdrawal
The customer has the right to withdraw from the sale agreement within 30 days from the date of placing the goods without giving any reason.
The time limit for withdrawal shall expire 30 days from the date on which the customer entered into possession of the goods or in which the third person other than the carrier and indicated by the customer entered into possession of the goods.
In order to exercise the right of withdrawal, the customer must inform the seller of his decision to withdraw from the contract of sale by means of an explicit statement as follows:
-by sending an e-mail to the following address: email@example.com
-by sending a declaration by a traditional registered letter to MR Fashion Magdalena Rutkowska, Address: ul. Alternatywy 5 Lok. 77, 02-775 Warsaw
The customer can use the template withdrawal form, but this is not obligatory. The formula is available at the following link: https://prawakonsumenta.uokik.gov.pl/formularze/
In order to retain the time limit for withdrawal from the sales agreement, it is sufficient that the customer has sent to the seller before the expiry of the contract withdrawal period.
Effects of withdrawal
In the event of withdrawal from this sales agreement, the seller returns all payments received from the customer, including the costs of delivering the goods (except for the additional costs resulting from the customer’s choice of delivery method other than The cheapest usual delivery method offered by the shop), immediately and in any case no later than 14 days from the date on which the seller was informed of the client’s decision to withdraw from the contract of sale. Reimbursement of payments The seller shall make using the same payment methods as used by the customer in the original transaction, unless the customer expressly agrees to another solution.
The return payment is made only after the goods have been delivered to the store, not bearing traces of use and in the original packaging. A customer who abandons the sales contract bears the direct costs of returning the goods to the seller.
VII. Goods complaints
8.1. The seller shall be liable to the customer who is a consumer within the meaning of article 221 of the Civil Code, warranty for defects to the extent specified in the Civil Code, in particular in article 3. 556 and art. 5561 -5563 of the Civil Code.
8.2. The seller is obliged to deliver the purchased goods without defects. In case of defectiveness of the purchased goods, the customer may initiate complaint proceedings.
8.3. The customer in the complaint should indicate:
1) Your first and last name;
2) data to identify the transaction (eg. Number that identifies the transaction, the date of submission
3) The subject of the complaint and its cause;
4) Contact details (mailing address, e-mail address) enabling you to contact the customer after consideration of the complaint.
8.4. Complaints arising out of a violation of customer’s rights are guaranteed by law or under these terms and conditions, should be directed to the seller by:
1) email to alias: firstname.lastname@example.org
2) post to address: UL. Alternatywy 5 Lok. 77, 02-775 Warszawa 8.5 The seller does not accept cash-back shipments.
8.6. The seller shall consider complaints submitted by clients within the deadline of 14 days from the date of receipt. If the seller does not seller to the customer’s complaint within the period specified in the preceding sentence, the complaint shall be deemed reasonable.
IX. Complaints about the provision of services by electronic means
9.1. The seller takes steps to ensure that the online store is fully functioning properly, to the extent that it derives from current technical knowledge and undertakes to remove within a reasonable time any irregularities reported by Clients.
9.2. The customer shall promptly notify the seller of any irregularities or interruptions in the functioning of the online shop service.
9.3. Malfunctions related to the functioning of the store may be reported by:
1) in writing to address: ul. Alternatywy 5 Lok. 77, 02-775 Warsaw;
2) email to alias: email@example.com;
3) using the contact form.
9.4. In the complaint, the customer shall provide his name, mailing address and the type and date of the irregularity related to the operation of the shop.
9.5. The seller shall consider complaints submitted by clients within the deadline of 14 days from the date of receipt. If the seller does not seller to the customer’s complaint within the period specified in the preceding sentence, the complaint shall be deemed reasonable.
X. Extrajudicial ways of redress
10.1. The customer who is a consumer has the possibility to avail themselves of the following extrajudicial means of handling complaints and redress:
1) Filing an application for consideration of a dispute arising in connection with the contract concluded to a permanent amicable consumer court acting on commercial inspection;
2) To request the provincial inspector of trade Inspection to initiate mediation proceedings on the amicable settlement of the dispute between the consumer and the trader;
3) Free assistance from the district (municipal) consumer ombudsman or a social organization to which the statutory tasks should protect the rights of consumers.
XI. Final provisions
11.1. The collection or use of any material available through the store requires the consent of the seller, and must not violate the provisions of the regulations and the generally applicable law, and shall not affect the interests Merchants and store customers.
11.2. The settlement of any disputes arising between a seller and a customer who is a consumer within the meaning of article 2 (1). 221 of the Civil Code is subject to the competent courts in accordance with the relevant provisions of the Code of Civil Procedure.
11.3. The settlement of any disputes arising between a seller and a customer who is not a consumer within the meaning of article 2 (1). 221 of the Civil Code is to be subject to the competent court on the basis of the seller’s seat.
11.4. In matters not regulated by these Regulations, the provisions of the Civil Code, the provisions of the Act on Electronic Services and other relevant provisions of Polish law shall apply.
11.5. The seller’s personal information is collected and processed in accordance with applicable laws.
11.6. These Terms and conditions form an integral part of the sales agreement concluded between the seller and the customer.
11.7. The regulations are valid from the date of publication on the website of the shop From 25.05.2018.
11.8. For important reasons the seller reserves the possibility to change the regulations of the shop. The customer will be informed of the aforementioned Changes and the date from which they will come into force, by publishing a consolidated text of the rules on the website of the online shop. militu.pl
and by sending a consolidated text of the Regulations, information about the changes made and the date of their entry into force to the e-mail address provided by the customer when placing the order.
11.9. The change of terms and conditions is effective as of the date on which the change has reached the customer by e-mail in such a way that the customer can read the content.
- General Information
2. GENERAL INFORMATION clause
In accordance with art. Article 13 (1) 1 − 2 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27.04.2016 On the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) (OJ L 158, 30.4.2004, p. 11). EU L 119, P. 1) – Further RODO − we inform you that:
- The administrator of the personal data contained in the service is Magdalena Rutkowska, address: ul. Alternatywy 5 Lok. 77, 02-775 Warsaw, entered in the central Register and information on economic activity, VAT number: 8222138476, REGON number: 3686037623.
- In order to ensure the safety of the data entrusted to us, we have developed internal procedures and recommendations to prevent unauthorized access to the data. We control their performance and constantly verify their compliance with the relevant legal acts-Data Protection Act, the Act on the provision of electronic services, as well as all kinds of implementing acts and acts of Community law.
- Personal data is processed according to the consent of the user and in cases where the law authorizes the controller to process personal data by law or in order to perform the Parties to the agreement.
- The service performs the functions of acquiring information about users and their behavior in the following ways:
- By voluntarily entered in the forms information
- The service collects the information voluntarily provided by the user.
- The data given in the form is processed for the purpose resulting from the function of the specific form eg. To process an information contact
- Personal data left on the website will not be sold or made available to third parties in accordance with the provisions of the Personal Data Protection Act.
- The data contained in the form shall be entitled to an insight into the natural person who placed them. This person also has the right to modify and discontinue the processing of his/her data at any time.
- Links to other websites may appear in the website. Such websites operate independently of the service and are not in any way supervised by the www.militu.pl service. These websites may have their own privacy policies and terms and conditions that we recommend you review.