Return

At the militu.pl shop, you have up to 30 days to return your order.

You just have to join the completed return form that you received with your order.

You can also download the form here. The shipping cost is borne by the customer.

The returned product must have original tags, cannot be worn or washed.

The product should be adequately secured so that it is not damaged.

Products not complying with these conditions are non-refundable.

Reimbursement includes the value of the returned goods. Refunds are not subject to delivery costs.

We refund the money for the returned product within 14 days of receiving the return shipment.

 

Exchange

You have 30 days from your order to exchange products.

You just have to join the completed return form that you received with your order.

You can also download the form here. The shipping cost is borne by the customer.

The returned product must have original tags, cannot be worn or washed.

The product should be adequately secured so that it is not damaged.

Products not complying with these conditions are not exchangeable.

 

Complaints

The customer has the right to make a complaint if it is found in the delivered goods: manufacturing defects or non-conformity of the goods with the goods contained in the order.

In this case, please send the goods back to the store address. Please attach your proof of purchase together with the completed complaint formto the returned goods. We do not accept parcels sent on delivery. Complaints are processed within 14 days from the date of receipt by the store. If the complaint is recognised, the defective goods will be repaired or replaced by another fledged. In the event that the exchange will not be possible, the shop will reimburse the customer the equivalent price.

 

Address for Returns/exchanges/complaints:

MR Fashion Magdalena Rutkowska

Ul. 5/77 Alternatywy

02-775 Warsaw